Q: What is WCAG? Is it the same as Section 508? A: No, WCAG and Section 508 are different. WCAG is an acronym that stands for Web Content Accessibility Guidelines. These
Apple won a decisive victory on Friday in a lawsuit against Samsung, a verdict that will give Apple ammunition in a far-flung patent war with its global competitors in t
HTML5 introduces many cutting-edge features that enable developers to create apps and websites with the functionality, speed, performance, and experience of deskt
Multicultural Marketing Relevance in a World of Diversity Understanding consumer behavior is the key to any successful marketing campaign in today’s multicultural, diver
It’s the way of making a single website that works effectively on both desktop browsers and on mobile devices. Responsive architecture gives the best quality brows
Discover + Define + Design + Develop + Optimize Understanding your business is always the first priority. Who are your customers? Who’s using your application? Th
Ethnographic research (Contextual Inquiry) is an UX technique in which research occurs at the real world location where the experience is intended to occur. This approac
Customer experience management is the art and science of managing all customer interactions across all touch points. Customer experience is measured as the total value p
A frequent mistake in UX Customer Research is generalizing a finding from a conversation to the audience at large. The customer journey – the path from prospectin